In September 2024, the Phoenix City Council approved 37 action items for the Police Department and the city offices that work alongside it.

Ink-and-watercolor illustration of Phoenix City Hall with a checklist on a bench, most boxes checked and a few still empty

The city has reported on them every few months since. In its Jan. 27, 2026 report to the council, it said 29 of the 37 items were complete, nine of those with work still ongoing, and eight were still in progress.

Phoenix's 37 police action items, by the city's count

29

Complete (9 with ongoing work)

8

Still in progress

Oct. 27

Next update to the City Council

Source: City Council Policy Session report, Jan. 27, 2026.

On Tuesday, Oct. 27, the council gets its next update at a Policy Session. A city spokesman told The Arizona Inquirer the agenda for that meeting is set to post this week.

What the city says it has done

The city's own reports describe a department that has done much of what it was asked to do:

  • A new Use of Force Policy, in place since February 2025

  • Behavioral health teams taking calls that used to go to officers. The city says nine Behavioral Health Units now run around the clock and that calls diverted to them from police rose 128%

  • 911 callers are asked, since Dec. 15, 2025, whether they need police, fire or behavioral health

  • A public compliments and complaints portal and hotline, finished in November 2025

  • A First Amendment activity policy, in place since December 2025

  • A new records management system, launched Sept. 9, 2025, and federal crime-reporting certification on Jan. 8, 2026

Ink-and-watercolor illustration of a crisis response van and a police officer speaking with a resident on a Phoenix street

The city's Office of Accountability and Transparency, which reviews police administrative investigations, reported in January that it had 159 investigations under review and had published 41 reports.

What was still open

The January report did not list the eight unfinished items by name. It did set dates for three policies that the public has watched closely:

  • Less-lethal tools: revised policies were to launch in February 2026

  • Youth interactions: target go-live April 2026

  • Interactions with people experiencing homelessness: target go-live April 2026

The city's January announcement repeated that all three were scheduled for April. Tuesday's update is the first public chance to see whether they arrived.

Why the count matters

By the city's own numbers, the department and the offices around it have moved a long way in two years. The remaining items, and whether the spring deadlines held, are what Tuesday will show.

This story is built from the City of Phoenix's own records: the Jan. 27, 2026 City Council Policy Session report on the public safety action items, the city's Jan. 28, 2026 and Sept. 9, 2025 announcements, and a city spokesman's Oct. 21 email confirming the Oct. 27 update. Counts are the city's and were not independently audited. The city also sent The Arizona Inquirer the update it gave the council this summer; this story uses the January figures, and the summer figures will be added once checked. We are looking for which of the eight remaining items are now complete, whether the youth, homelessness and less-lethal policies are in force, and what the city's planned Performance Compliance Team audits have found. Questions are going to the Phoenix Police Department through its media request portal, and answers will be added with a dated update. We will update this story after Tuesday's session.

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